Peaceful winter scene with soft morning light, evoking slow living

Terms of Service

Overview

This website is operated by La Boutique Beyond. By visiting our site and/or making a purchase, you agree to be bound by these Terms of Service, including any additional policies referenced here (such as our Privacy Policy and Returns Policy).

Please read these terms carefully. If you do not agree to all terms and conditions, you may not access the website or use our services.

1. Products & Availability

All products are handmade in small batches. Availability may vary, and we reserve the right to limit quantities or discontinue items without notice. Product colours may appear slightly different on screen than in person due to natural variations in handmade goods and monitor settings.

2. Pricing & Payment

All prices are listed in AED (UAE Dirhams) unless otherwise stated. We reserve the right to update prices at any time. Payment is processed securely at checkout. We do not store your payment details.

3. Orders & Accuracy

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order if we suspect fraud, an error in pricing, or if a product is unavailable. If we cancel your order, you will receive a full refund.

4. Shipping & Delivery

We currently ship within the United Arab Emirates. Delivery times are estimates and may vary depending on your location. For full details, please see our Shipping Policy.

5. Returns & Refunds

Due to the nature of handmade skincare products, we do not accept returns for change of mind. If your order arrives damaged or in an unusable state, please contact us at info@laboutiquebeyond.com within 48 hours of receiving it. Include a photo of the damaged product and the shipping box so we can assess the situation.

We will work with you to find the best solution. Your satisfaction matters to us. See our Returns Policy for full details.

6. Product Use

Our soaps are formulated with natural ingredients, but individual skin reactions may vary. We recommend patch testing before first use. We are not liable for any adverse reactions. If you have allergies or sensitivities, please check individual product ingredient lists before purchasing.

7. Intellectual Property

All content on this site — including text, images, logos, and product designs — is the property of La Boutique Beyond and may not be reproduced, copied, or used without written permission.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the content, policies, or practices of third-party sites.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Products are provided "as is" and we make no guarantees beyond what is stated in our product descriptions.

10. Governing Law

These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes will be resolved in accordance with UAE law.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page. Continued use of the site after changes constitutes acceptance.